pod 'UdeskSDK'

//Objective-C
#import "Udesk.h"
//swift
import UdeskSDK

libicucore.tbd
CFNetwork.framework
Security.framework

//初始化公司（appKey、appID、domain都是必传字段）
UdeskOrganization *organization = [[UdeskOrganization alloc] initWithDomain:"domain" appKey:"appKey" appId:"appId"];

UdeskCustomer *customer = [UdeskCustomer new];
customer.sdkToken = @"sdkToken";
customer.nickName = @"测试名字";
customer.email = @"[email protected]";
customer.cellphone = @"18888888888";
customer.customerDescription = @"我是测试";
customer.robotModelKey = @"TestKey";
customer.qq = @"573979861";
customer.channel = @"Test";

//客户自定义字段示例（非必填）
UdeskCustomerCustomField *textField = [UdeskCustomerCustomField new];
textField.fieldKey = @"TextField_390";
textField.fieldValue = @"测试";
        
UdeskCustomerCustomField *selectField = [UdeskCustomerCustomField new];
selectField.fieldKey = @"SelectField_455";
selectField.fieldValue = @[@0];
        
customer.customField = @[textField,selectField];

//初始化sdk
[UdeskManager initWithOrganization:organization customer:customer];

//使用push
UdeskSDKManager *sdkManager = [[UdeskSDKManager alloc] initWithSDKStyle:[UdeskSDKStyle customStyle] sdkConfig:[UdeskSDKConfig customConfig]];
[sdkManager pushUdeskInViewController:self completion:nil];

//使用present
[sdkManager presentUdeskInViewController:self completion:nil];

//使用push
UdeskSDKManager *sdkManager = [[UdeskSDKManager alloc] initWithSDKStyle:[UdeskSDKStyle customStyle] sdkConfig:[UdeskSDKConfig customConfig]];
[sdkManager showFAQInViewController:self transiteAnimation:UDTransiteAnimationTypePush completion:nil];

//使用present
[sdkManager showFAQInViewController:self transiteAnimation:UDTransiteAnimationTypePresent completion:nil];

//此处只是示例，更多UI参数请参看 UdeskSDKStyle.h
UdeskSDKStyle *sdkStyle = [UdeskSDKStyle customStyle];
sdkStyle.navigationColor = [UIColor yellowColor];
sdkStyle.titleColor = [UIColor orangeColor];

UdeskSDKManager *sdkManager = [[UdeskSDKManager alloc] initWithSDKStyle:sdkStyle];
[sdkManager pushUdeskInViewController:self completion:nil];

UdeskSDKConfig *sdkConfig = [UdeskSDKConfig customConfig];
sdkConfig.agentId = @"agentId";

UdeskSDKManager *sdkManager = [[UdeskSDKManager alloc] initWithSDKStyle:[UdeskSDKStyle customStyle] sdkConfig:sdkConfig];
[sdkManager pushUdeskInViewController:self completion:nil];

UdeskSDKConfig *sdkConfig = [UdeskSDKConfig customConfig];
sdkConfig.groupId = @"groupId";

UdeskSDKManager *sdkManager = [[UdeskSDKManager alloc] initWithSDKStyle:[UdeskSDKStyle customStyle] sdkConfig:sdkConfig];
[sdkManager pushUdeskInViewController:self completion:nil];

UdeskSDKConfig *sdkConfig = [UdeskSDKConfig customConfig];
/*

 注意:
 1. 使用时请提前创建对应语言的语言包, 分为App端和和服务端.
 2. App端创建对应名称的lproj包, 用于一些本地语言的切换, 当前已经包含中文(zh-Hans.proj)和英文(en.lproj). 默认使用简体中文. 如果未创建, 则使用对应的key值
 3. 服务端创建对应的语言包, Api返回数据时根据配置来选择对应语言. 帮助文档:http://udesk.udesk.cn/hc/articles/46387. 如果未创建, 默认使用中文.
 4. 可配置服务端默认语言包, 如果未设置, 则使用此默认

 ar:阿拉伯语;
 en-us:英语; // 注意:App端对应en.lproj !!!!!!!!!
 es:西班牙语;
 fr:法语;
 ja:日语;
 ko:朝鲜语/韩语;
 th:泰语;
 id:印度尼西亚语;
 zh-TW:繁体中文;
 pt:葡萄牙语;
 ru:俄语;
 zh-cn:中文简体; // 注意:App端对应zh-Hans.proj !!!!!!!!!
 */
sdkConfig.language = @"en-us";

UdeskSDKManager *sdkManager = [[UdeskSDKManager alloc] initWithSDKStyle:[UdeskSDKStyle customStyle] sdkConfig:sdkConfig];
[sdkManager pushUdeskInViewController:self completion:nil];

UdeskSDKConfig *sdkConfig = [UdeskSDKConfig customConfig];
  
//立即放弃: 请求后直接从排列中清除,记为排队放弃
sdkConfig.quitQueueMode = @"force_quit";
//标记放弃: 标记后,等到客服拉取时,如果客户不在线,从排列中清除,记为排队放弃
//sdkConfig.quitQueueMode = @"mark";
//取消标记: 在标记后,用户再回来可以取消标记,请求 agent 接口会做一次取消操作
//sdkConfig.quitQueueMode = @"cannel_mark";

UdeskSDKManager *sdkManager = [[UdeskSDKManager alloc] initWithSDKStyle:[UdeskSDKStyle customStyle] sdkConfig:sdkConfig];
[sdkManager pushUdeskInViewController:self completion:nil];

UdeskSDKConfig *sdkConfig = [UdeskSDKConfig customConfig];
//强制竖屏
sdkConfig.orientationMask = UIInterfaceOrientationMaskPortrait;
//强制横屏
//sdkConfig.orientationMask = UIInterfaceOrientationMaskLandscape;

UdeskSDKManager *sdkManager = [[UdeskSDKManager alloc] initWithSDKStyle:[UdeskSDKStyle customStyle] sdkConfig:sdkConfig];
//强制横/竖屏，只能使用presentUdeskInViewController方法
[sdkManager presentUdeskInViewController:self completion:nil];

//按钮位于输入框上方
UdeskCustomButtonConfig *customButton1 = [[UdeskCustomButtonConfig alloc] initWithTitle:@"自定义按钮" image:nil type:UdeskCustomButtonConfigTypeInInputTop clickBlock:^(UdeskCustomButtonConfig *customButton, UdeskChatViewController *viewController) {
	//do something
    //UdeskChatViewController 有可以发送消息的方法。
}];
//设置为机器人自定义按钮（机器人页面的自定义按钮和人工的是分开的，并且机器人自定义按钮只允许发送文字）
customButton1.scenesType = UdeskCustomButtonConfigScenesRobot;

//按钮位于更多
UdeskCustomButtonConfig *customButton2 = [[UdeskCustomButtonConfig alloc] initWithTitle:@"自定义按钮" image:[UIImage imageNamed:@"image.png"] type:UdeskCustomButtonConfigTypeInMoreView clickBlock:^(UdeskCustomButtonConfig *customButton, UdeskChatViewController *viewController) {
	//do something
}];

UdeskSDKConfig *sdkConfig = [UdeskSDKConfig customConfig];
//显示自定义按钮（默认隐藏，此参数只控制输入框上方的自定义按钮，不控制更多里的自定义按钮）
sdkConfig.showCustomButtons = YES;
//是否在输入框上方的工具栏显示满意度评价（这个参数会和后台管理员配置是否开启满意度调查结合判断，同为true才显示。该参数默认为false）
sdkConfig.showTopCustomButtonSurvey = YES;
sdkConfig.customButtons = @[customButton1,customButton2];

UdeskSDKManager *sdkManager = [[UdeskSDKManager alloc] initWithSDKStyle:[UdeskSDKStyle customStyle] sdkConfig:sdkConfig];
[sdkManager pushUdeskInViewController:self completion:nil];

UdeskSDKConfig *sdkConfig = [UdeskSDKConfig customConfig];
//UdeskGoodsModel具体参数请查看该文件
UdeskGoodsModel *goodsModel = [[UdeskGoodsModel alloc] init];
goodsModel.name = @"name";
//只支持文本、图片、商品消息
sdkConfig.preSendMessages = @[@"testPreMessage",[UIImage imageNamed:@"image"],goodsModel];

UdeskSDKManager *sdkManager = [[UdeskSDKManager alloc] initWithSDKStyle:[UdeskSDKStyle customStyle] sdkConfig:sdkConfig];
[sdkManager pushUdeskInViewController:self completion:nil];

UdeskEmojiPanelModel *model = [UdeskEmojiPanelModel new];
//必填
model.emojiIcon = [UIImage imageNamed:@"likeSticker"];
model.stickerPaths = @[
                       [[NSBundle mainBundle] pathForResource:@"angry"ofType:@"png"],
                       [[NSBundle mainBundle] pathForResource:@"cry"ofType:@"png"],
                       [[NSBundle mainBundle] pathForResource:@"dead"ofType:@"png"],
                       [[NSBundle mainBundle] pathForResource:@"embarrass"ofType:@"png"],
                       [[NSBundle mainBundle] pathForResource:@"happy"ofType:@"png"],
                       [[NSBundle mainBundle] pathForResource:@"joy"ofType:@"png"],
                       [[NSBundle mainBundle] pathForResource:@"love"ofType:@"png"],
                       [[NSBundle mainBundle] pathForResource:@"sad"ofType:@"png"],
                       [[NSBundle mainBundle] pathForResource:@"shy"ofType:@"png"],
                       [[NSBundle mainBundle] pathForResource:@"sleepy"ofType:@"png"],
                       [[NSBundle mainBundle] pathForResource:@"surprise"ofType:@"png"],
                       [[NSBundle mainBundle] pathForResource:@"wink"ofType:@"png"],
                       ];
//非必填
model.stickerTitles = @[@"愤怒",@"哭泣",@"糟糕",@"冷汗",@"大笑",@"可爱",@"爱",@"流汗",@"害羞",@"睡觉",@"惊讶",@"调皮"];

UdeskSDKConfig *sdkConfig = [UdeskSDKConfig customConfig];
sdkConfig.customEmojis = @[model];

UdeskSDKManager *sdkManager = [[UdeskSDKManager alloc] initWithSDKStyle:[UdeskSDKStyle customStyle] sdkConfig:sdkConfig];
[sdkManager pushUdeskInViewController:self completion:nil];

UdeskSDKConfig *sdkConfig = [UdeskSDKConfig customConfig];
//小视频功能默认开启
sdkConfig.smartVideoEnabled = YES;
//小视频分辨率
sdkConfig.videoResolution = UDSmatrVideoResolution1280x720;
//小视频录制时长
sdkConfig.smartVideoDuration = 30;

UdeskSDKManager *sdkManager = [[UdeskSDKManager alloc] initWithSDKStyle:[UdeskSDKStyle customStyle] sdkConfig:sdkConfig];
[sdkManager pushUdeskInViewController:self completion:nil];

NSDictionary *dict = @{
                        @"productImageUrl":@"http://test.url.com/image.jpg",
                        @"productTitle":@"测试测试测试测你测试试测你！",
                        @"productDetail":@"¥88888.0",
                        @"productURL":@"http://www.baidu.com"
                       };
UdeskSDKConfig *sdkConfig = [UdeskSDKConfig customConfig];
sdkConfig.productDictionary = dict;

UdeskSDKManager *sdkManager = [[UdeskSDKManager alloc] initWithSDKStyle:[UdeskSDKStyle customStyle] sdkConfig:sdkConfig];
[sdkManager pushUdeskInViewController:self completion:nil];

UdeskSDKConfig *config = [UdeskSDKConfig customConfig];
config.showCustomButtons = YES;

UdeskCustomButtonConfig *customButton = [[UdeskCustomButtonConfig alloc] initWithTitle:@"自定义按钮" image:nil type:UdeskCustomButtonConfigTypeInInputTop clickBlock:^(UdeskCustomButtonConfig *customButton, UdeskChatViewController *viewController) {
	//发送商品消息（示例点击按钮直接发送商品消息，用户可根据自身需求进行修改）
    [viewController sendGoodsMessageWithModel:[self getGoodsModel] completion:nil];
}];

config.customButtons = @[customButton];
    
UdeskSDKActionConfig *action = [UdeskSDKActionConfig new];
action.goodsMessageClickBlock = ^(UdeskChatViewController *viewController, NSString *goodsURL, NSString *goodsId) {
    //示例直接跳转浏览器，用户可根据自身需求进行修改
    [[UIApplication sharedApplication] openURL:[NSURL URLWithString:goodsURL]];
};
    
UdeskSDKStyle *style = [UdeskSDKStyle customStyle];
style.customerGoodsNameTextColor = [UIColor orangeColor];
//标题最大显示行，默认全部显示
style.goodsNameNumberOfLines = 2;

//初始化sdk
UdeskSDKManager *chatViewManager = [[UdeskSDKManager alloc] initWithSDKStyle:style sdkConfig:config sdkActionConfig:action];
[chatViewManager pushUdeskInViewController:self completion:nil];

- (UdeskGoodsModel *)getGoodsModel {
    
    UdeskGoodsModel *goodsModel = [[UdeskGoodsModel alloc] init];
    goodsModel.name = @"Apple iPhone X (A1903) 64GB 深空灰色 移动联通4G手机";
    goodsModel.url = @"https://item.jd.com/6748052.html";
    goodsModel.imgUrl = @"http://img12.360buyimg.com/n1/s450x450_jfs/t10675/253/1344769770/66891/92d54ca4/59df2e7fN86c99a27.jpg";
    goodsModel.customParameters = @{
      													    @"type":@"测试啦",
                                    @"order":@"123"
                                    };
    
    UdeskGoodsParamModel *paramModel1 = [UdeskGoodsParamModel new];
    paramModel1.text = @"￥6999.00";
    paramModel1.color = @"#FF0000";
    paramModel1.fold = @(1);
    paramModel1.udBreak = @(1);
    paramModel1.size = @(14);
    
    UdeskGoodsParamModel *paramModel2 = [UdeskGoodsParamModel new];
    paramModel2.text = @"满1999元立减30元";
    paramModel2.color = @"#c2fcc3";
    paramModel2.fold = @(1);
    paramModel2.size = @(12);
    
    UdeskGoodsParamModel *paramModel3 = [UdeskGoodsParamModel new];
    paramModel3.text = @"还有优惠券";
    paramModel3.color = @"#ffffff";
    paramModel3.fold = @(1);
    paramModel3.size = @(20);
    
    goodsModel.params = @[paramModel1,paramModel2,paramModel3];

    return goodsModel;
}

UdeskSDKConfig *sdkConfig = [UdeskSDKConfig customConfig];
//是否开启图片选择器（默认开启），关闭则使用系统相册
sdkConfig.imagePickerEnabled = YES;
//最大选择图片数量（开启状态）
sdkConfig.maxImagesCount = 1;
//是否支持选择视频（开启状态）
sdkConfig.allowPickingVideo = NO;
//压缩质量 0.1-1（开启状态）
sdkConfig.quality = 0.5f;
    
//初始化sdk
UdeskSDKManager *sdkManager = [[UdeskSDKManager alloc] initWithSDKStyle:[UdeskSDKStyle customStyle] sdkConfig:sdkConfig];
[sdkManager pushUdeskInViewController:self completion:nil];

UdeskSDKConfig *sdkConfig = [UdeskSDKConfig customConfig];
sdkConfig.showLocationEntry = YES;
    
//初始化sdk
UdeskSDKManager *sdkManager = [[UdeskSDKManager alloc] initWithSDKStyle:[UdeskSDKStyle customStyle] sdkConfig:sdkConfig];
[sdkManager pushUdeskInViewController:self completion:nil];

[[NSNotificationCenter defaultCenter] addObserverForName:UD_RECEIVED_NEW_MESSAGES_NOTIFICATION object:nil queue:[NSOperationQueue mainQueue] usingBlock:^(NSNotification * _Nonnull note) {
        
  //获取sdk发送的未读消息通知内容
   if ([note.object isKindOfClass:[UdeskMessage class]]) {
       UdeskMessage *message = (UdeskMessage *)note.object;
       NSLog(@"未读消息内容：%@",message.content);
   }
        
  //延迟获取sdk存在db的未读消息
   dispatch_after(dispatch_time(DISPATCH_TIME_NOW, (int64_t)(0.5f * NSEC_PER_SEC)), dispatch_get_main_queue(), ^{
      NSLog(@"未读消息数：%ld",[UdeskManager getLocalUnreadeMessagesCount]);
      NSLog(@"未读消息：%@",[UdeskManager getLocalUnreadeMessages]);
   });
}];

UdeskSDKActionConfig *actionConfig = [UdeskSDKActionConfig new];

//完全离开sdk页面回调
actionConfig.leaveUdeskSDKBlock = ^{
    //do something
};
//离开人工IM页面回调
actionConfig.leaveChatViewControllerBlock = ^{
    //do something
};
//登录成功回调
actionConfig.loginSuccessBlock = ^{
    //do something
};
//点击超链接回调
actionConfig.linkClickBlock = ^(UIViewController *viewController, NSURL *URL) {
    //do something
};
//点击结构化消息回调
actionConfig.structMessageClickBlock = ^{
    //do something
};
//点击离线留言按钮回调（实现该回调则放弃sdk原生离线留言功能）
actionConfig.leaveMessageClickBlock = ^(UIViewController *viewController) {
    //do something
};
//点击地理位置按钮回调（实现该回调则放弃sdk原生地理位置功能）
actionConfig.locationButtonClickBlock = ^(UdeskChatViewController *viewController) {
    //do something
};
//点击地理位置消息回调（实现该回调则放弃sdk原生地理位置功能）
actionConfig.locationMessageClickBlock = ^(UdeskChatViewController *viewController, UdeskLocationModel *locationModel) {
    //do something
};
//登陆成功回调
actionConfig.loginSuccessBlock = ^{
    //do something
};
//点击文本链接回调（实现该回调则放弃sdk原生功能）
actionConfig.linkClickBlock = ^(UIViewController *viewController, NSURL *URL) {
    //do something
};
//商品消息回调
actionConfig.goodsMessageClickBlock = ^(UdeskChatViewController *viewController, UdeskGoodsModel *goodsModel) {
    //do something
};
//咨询对象发送按钮回调（实现该回调则放弃sdk原生功能）
actionConfig.productMessageSendLinkClickBlock = ^(UdeskChatViewController *viewController, NSDictionary *productMessage) {
    //do something
};

UdeskSDKManager *sdkManager = [[UdeskSDKManager alloc] initWithSDKStyle:[UdeskSDKStyle customStyle] sdkConfig:[UdeskSDKConfig customConfig] sdkActionConfig:actionConfig];
[sdkManager pushUdeskInViewController:self completion:nil];

- (void)applicationDidEnterBackground:(UIApplication *)application {

  __block UIBackgroundTaskIdentifier background_task;
  //注册一个后台任务，告诉系统我们需要向系统借一些事件
  background_task = [application beginBackgroundTaskWithExpirationHandler:^ {
  
  //不管有没有完成，结束background_task任务
  [application endBackgroundTask: background_task];
  background_task = UIBackgroundTaskInvalid;
  }];

  dispatch_async(dispatch_get_global_queue(DISPATCH_QUEUE_PRIORITY_DEFAULT, 0), ^{
      //根据需求 开启／关闭 通知
      [UdeskManager startUdeskPush];
  });
}

- (void)applicationWillEnterForeground:(UIApplication *)application {

    //上线操作，拉取离线消息
    [UdeskManager endUdeskPush];
}

- (void)applicationDidEnterBackground:(UIApplication *)application {
  
  	//设置离线，客服发送离线消息
	[UdeskManager setupCustomerOffline]
}

- (void)applicationWillEnterForeground:(UIApplication *)application {

    //上线操作，拉取离线消息
    [UdeskManager setupCustomerOnline];
}

[UdeskManager logoutUdesk];

[UdeskManager setupCustomerOnline];

[UdeskManager setupCustomerOffline];

[UdeskManager removeAllMessagesFromDatabase];

[UdeskManager getLocalUnreadeMessagesCount];

[UdeskManager getLocalUnreadeMessages];

[UdeskManager markAllMessagesAsRead];

UdeskSDKActionConfig *actionConfig = [UdeskSDKActionConfig new];

//点击地理位置按钮回调（实现该回调则放弃sdk原生地理位置功能）
actionConfig.locationButtonClickBlock = ^(UdeskChatViewController *viewController) {
    //打开地理位置VC
   UdeskCustomLocationViewController *custom = [[UdeskCustomLocationViewController alloc] initWithHasSend:NO];
   UINavigationController *nav = [[UINavigationController alloc] initWithRootViewController:custom];
   [viewController presentViewController:nav animated:YES completion:nil];
   //地理位置VC 发送回调
   custom.sendLocationBlock = ^(UdeskLocationModel *model) {
       [viewController sendLoactionMessageWithModel:model completion:nil];
   };
};
//点击地理位置消息回调（实现该回调则放弃sdk原生地理位置功能）
actionConfig.locationMessageClickBlock = ^(UdeskChatViewController *viewController, UdeskLocationModel *locationModel) {
    //打开地理位置VC
    UdeskCustomLocationViewController *custom = [[UdeskCustomLocationViewController alloc] initWithHasSend:YES];
  	//把需要查看的model传入
    custom.locationModel = locationModel;
    UINavigationController *nav = [[UINavigationController alloc] initWithRootViewController:custom];
    [viewController presentViewController:nav animated:YES completion:nil];
};

UdeskSDKConfig *sdkConfig = [UdeskSDKConfig customConfig];
sdkConfig.showLocationEntry = YES;
    
UdeskSDKManager *sdkManager = [[UdeskSDKManager alloc] initWithSDKStyle:[UdeskSDKStyle customStyle] sdkConfig:sdkConfig sdkActionConfig:actionConfig];
[sdkManager pushUdeskInViewController:self completion:nil];

UdeskOrder *order = [[UdeskOrder alloc] init];
order.number = @"1111";
order.name = @"商品订单";
order.url = @"http://www.qq.com";
order.price = 166.66;
order.orderAt = [dateFormatter stringFromDate:[NSDate date]];
order.payAt = [dateFormatter stringFromDate:[NSDate date]];
order.status = @"wait_pay";
order.remark = @"测试订单";
    
[UdeskManager sendOrder:order];

UdeskTrack *track = [[UdeskTrack alloc] init];
track.type = @"product";
track.name = @"商品名称";
track.url = @"http://www.baidu.com";
track.imageUrl = @"https://qn-im.udesk.cn/image_1559120464_721.png";

NSDateFormatter *dateFormatter = [[NSDateFormatter alloc] init];
[dateFormatter setDateFormat:@"yyyy-MM-dd HH:mm:ss"];
track.date = [dateFormatter stringFromDate:[NSDate date]];

UdeskTrackParams *params1 = [[UdeskTrackParams alloc] init];
params1.text = @"商品参数1";
params1.color = @"#FF0000";
params1.udBreak = @(1);
params1.size = @"20";
params1.fold = @(1);

UdeskTrackParams *params2 = [[UdeskTrackParams alloc] init];
params2.text = @"商品参数2";
params2.color = @"#FF0111";
params2.udBreak = @(0);
params2.size = @"10";
params2.fold = @(0);

track.params = @[params1,params2];

[UdeskManager sendTrack:track];

[UdeskManager setupCustomerOffline];

[UdeskManager setupCustomerOnline];

UdeskSDKManager *chatViewManager = [[UdeskSDKManager alloc] initWithSDKStyle:[UdeskSDKStyle customStyle]];
//强制竖屏
chatViewManager.orientationMask = UIInterfaceOrientationMaskPortrait;
//强制横屏
//chatViewManager.orientationMask = UIInterfaceOrientationMaskLandscape;
[chatViewManager presentUdeskInViewController:self completion:nil];

- (void)dismissViewControllerAnimated:(BOOL)flag completion:(void (^)(void))completion {
    if ( self.presentedViewController)
    {
        [super dismissViewControllerAnimated:flag completion:completion];
    }
}

[super dismissViewControllerAnimated:flag completion:completion];